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Returns within 30 days.
Συχνές ερωτήσεις
Παρακάτω παρατίθενται μερικές συχνές ερωτήσεις σχετικά με τα προϊόντα μας
Προϊόντα
Μπορώ να προσαρμόσω το μέγεθος του λουριού;
We include a complimentary tool kit (for free) on all orders to help you adjust the strap properly.
Ποιες κινήσεις χρησιμοποιείτε;
We use Seiko automatic movements such as NH34, NH35, NH36, NH38, NH70, NH72, VK63, VK64 and VK61.
Recognised globally, these movements ensure flawless function to match your daily pace.
Έχουν κάποιο είδος εγγύησης;
Yes, all our watches come with a 1-year warranty covering any manufacturing defects, particularly in the movement, to ensure optimal performance.
If you experience any functionality issues or other problems, please contact us.
Μπορώ να αφαιρέσω το λογότυπο της Seiko;
Absolutely! Simply add the desired watch to your cart and include a note in the cart section saying: "No Seiko logo". We’ll take care of the rest.
Μου αρέσει ένα ρολόι, αλλά θέλω άλλο ένα λουράκι/καντράν.
We can create your piece 100% custom-made. Just contact us via WhatsApp, and together we’ll explore the possibilities. You’ll receive a response within 24 hours.
Συνεργάζεστε με τη Seiko;
No, under no circumstances.
We use original Seiko automatic movements for their quality and reliability. Each watch is then assembled with custom parts exclusively for each client.
Μπορώ να προσαρμόσω το δικό μου ρολόι;
Absolutely! We're committed to turning your dream watch into reality. Customize every detail, from the dial and hands to the case and strap, to create a timepiece that perfectly matches your style.
Craft your dream watch with our expertise. Write us to start designing!
Είναι αδιάβροχα;
Our watches have a water resistance of 3ATM, this means that they are designed to be water-resistant for everyday situations, such as splashes or rain.
However, we do not recommend using them for swimming or diving.
Several factors can affect water resistance, such as an improperly screwed crown, sudden impacts, or temperature changes.
Δεν μπορώ να βρω το ρολόι που ψάχνω.
Given the thousands of possible combinations, we can’t display them all on our website. Please reach us on WhatsApp or Instagram with the model you want, and we’ll assemble it as a custom order exclusively for you.
Τι είναι ένα Seiko Mod;
A Seiko Mod is a watch hand-built from a prestigious Seiko automatic or hybrid movement, combined with high-quality aftermarket parts, usually made of 316L stainless steel.
Παρακάτω παρατίθενται μερικές συνήθεις ερωτήσεις σχετικά με την αποστολή, τις επιστροφές και τις παραγγελίες
Αποστολή, Επιστροφές & Παραγγελίες
Χρόνος αποστολής
We provide complimentary tracked shipping on every order, carefully packed for maximum protection. Dispatch-to-door time generally falls within10 to 12 business days, subject to location and carrier performance
Πού είναι η επιβεβαίωση της παραγγελίας μου;
A confirmation message is generated and delivered to your inbox the moment your order is placed. If you haven’t seen it after 24 hours, we’ll gladly verify the order status for you — just reach out and we’ll assist. Before contacting, take a quick look in your spam or junk folder, as filters can sometimes redirect automated messages.
Μπορώ να ακυρώσω την παραγγελία μου;
You may request a cancellation shortly after purchase, as long as processing has not begun. Orders can be canceled within 24 hours of being placed. After this timeframe, your item may already be prepared or moving through delivery stages, but you can still return it once received. If needed, simply reach us by message, and we’ll guide you on the best available solution.
Μπορώ να επιστρέψω το ρολόι μου;
We accept returns within 30 days from delivery. Items should remain unused, free from marks or defects, and include all original elements (packaging, tags, and accessories where applicable) to qualify. If your parcel arrives damaged or something doesn’t feel quite right, you can also request an exchange — we’ll handle it at no extra cost and provide the most suitable return address for your region.
Please note, modifications crafted specifically on request are not part of this policy unless affected by production or transit issues. For fit, size, or any other product questions — feel free to message us anytime and we’ll assist with care.
